Map
Detailed Information
- Place Types Doctor
- Address Gordon Road, Blacon, Chester CH1 5PA, UK
- Coordinate 53.2019485,-2.9318977
- Website https://www.westernavenue.org.uk/
- Rating 2.8
- Compound Code 6329+Q6 Chester, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I was with this surgery until the practice manager took a dislike to me and cancelled my patient account with them. On complaining about this person it was discovered they have no manager above them. Not even NHS England could intervene.
My complaint involved mistreatment by the
Surgery and being bullied by its manager. For instance after being told I had suspected Covid-19 by a Doctor the very same Doctor told me I could attend the surgery the very next day for my routine injection. That on its own was enough to complain and loose trust with the surgery.
Avoid!
I would like to say a Thank you to this surgery and all doctors and nurses
that have helped me since being a Patient at this surgery. They have all been very
Courteous and very helpful. And Thank you to my Doctor, Dr Adams who has also helped me over the years.
To be honest never had a problem with here. Always helpful.amd have helped my friend too
The doctors at Western Avenue usually make every effort they can to assist the patients. Considering I've heard other practices can have up to 2 weeks waiting times, I've generally been able to get an appointment on the day if needed. No practice in the entire UK is perfect, and yes, sometimes you need to be patient as with anything, so those giving this practice one star maybe need to experience some others for a little perspective.
First impression was good but as the weeks have gone by not so good,one receptionist was rude, and said I didn’t request my meds when I have to every week!! And now I’m having to wait for them for the third time in a month!!
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