Map
Detailed Information
- Place Types Doctor
- Address Station Rd, Hednesford, Cannock WS12 4DH, UK
- Coordinate 52.7107661,-2.0016766
- Website Unknown
- Rating 2
- Compound Code PX6X+88 Cannock, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Reviews
For a long time now this surgery has been struggling with customer care, and quality of service that it gives it’s patients. Today was no exception. On my monthly visit to get my prescriptions, I arrived at the doctors to find no receptionists. I asked around and nobody knew what was happen in that particular office. The phone was ringing non stop and nobody there to answer. I waited around as the surgery is not open over the weekend and it was over 20 minutes before the receptionist come back. No appolagies for why they had left there workplace or explanation as to why countless sick people had been either ringing or waiting around. Absolutely nothing.
This surgery gets worse and has been going down hill fast for a long time. I have previously reported to the practise manager and raised issues through the health service. I have tried to get a new doctors but I live outside if all the catchment areas and they will not let me transfer to another section within the surgery.
Health care professionals they are not !!
Absolutely shocking ...
I find that it is necessary to keep in contact with the surgery and not just expect miracles. This surgery has a lot of patients and wires do get crossed, but talk to them and they sort things out. I have witnessed many incident's where people have been aggressive or unreasonable. It is important to be organised and make appointments and order prescription's in advance. If you do all of this then you will get a good service.
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