Map
Detailed Information
- Place Types Doctor
- Address 3 Little Crosby Rd, Great Crosby, Liverpool L23 2TE, UK
- Coordinate 53.492985,-3.027351
- Website http://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=4301
- Rating 2.9
- Compound Code FXVF+53 Liverpool, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Always easy to get an appointment. Staff are always very helpful. Easy to get on line. Not always same doctor but you always get same attention
I was booked in for a fasting scan this morning..appointment cancelled half an hour ago..tried to give me a new appointment for next week but I thought 11 o clock was a bit late for fasting test. Next offer was day I've got new hospital appointment after 3 cancellations....I've come to the conclusion that nobody cares anymore...
Always told no doctor always getting practiioner nurse who cannot write sick notes so have to ring up early on Monday morning to see if any doctor is there it is only wednesday now so have to wait 3 days just to speak to a doctor.
Need to change my doctors had enough of this one.
Super friendly staff
My children and I relocated here 2.5 years ago. Kathy is so friendly and professional and a credit to this practice! They do need some stability re turnover of doctors, but the surgery is in transition and have to give it a few years to settle down.
I have been waiting over 4 weeks for a referral back to a surgeon to happen. I rang after 2 weeks to check it had been sent and was told it was all done and sent. Only not to still hear nothing another 2 weeks later to be told that I had to pick up forms to book it myself. On going down to sort it out, when I called the hospital I was told that no doctor had been specified. On asking why no doctor had been specified I was told computer never gave the option. So instead of using common sense and just calling up I was told the lady would call on the Tuesday after the bank holiday. Then on calling on the Tuesday to see if it had happened I was told no because she isn't in till Thursday. By this time I'm so frustrated and angry I just agree to call back on Thursday only to be told that she won't be in till Friday. This is unacceptable as I am in constant pain and the referral is to have an operation to fuse and remove arthritis in my feet.
I would like someone from the management team to explain how this has happened. I have never had any problems before with the surgery.
Thanks
Mr Birch
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