Map
Detailed Information
- Place Types Atm
- Address 5 Windsor Rd, Neath SA11 1LP, UK
- Coordinate 51.6620127,-3.8061864
- Website https://branches.lloydsbank.com/neath/5-windsor-road?utm_source
- Rating 1.9
- Compound Code M56V+RG Neath, UK
Openning hours
- Monday 9:30 AM – 2:00 PM
- Tuesday 9:30 AM – 2:00 PM
- Wednesday 9:30 AM – 2:00 PM
- Thursday 9:30 AM – 2:00 PM
- Friday 9:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
For as long as I have been a customer the bank in Neath has closed at 5pm. The recent changes means it is now 4.30pm again out of synch with what customers want. Constantly evolving staff is a sign of the times as is operating on a skeleton staff. Large ques and till closed is now expected.
Point of Reference - If I wanted to use the machine I bloody well would "Just Saying." I don't blame the staff, who are usually helpful and polite, I blame the policies from above. Saving money at the customers expense is now standard practice.
In summary the good old customer is now a mere afterthought. The same can be said for small businesses despite the hyperbole that claims to the contrary. In the brave new world Lloyds stakes its future as mainly an online facilitator. This totally in-personal approach has seen the deconstruction of what once was a unique and convenient service, the rot starting with a refurbish from traditional bank to building society. Cheap image for an even cheaper service.
Waiting in que for 48 mins. Making elderly people stand for this long too. Disgusting. Got questioned by a foreign worker there when making a cash withdrawal to buy a car as if I was some sort of criminal. That's the last time I go here soon switching to Halifax.
Left Lloyds because of this branch. 20 minute wait to even talk to someone.
Stated closing at 19:00. Got here after leaving work at 18:06 and it was closed. Not happy wasted my time. Why put these opening times and not honouring them.
Helpful staff.
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