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Boots Opticians

Unit 2 Fosse Park S, Leicester LE19 1HJ, UK

+44 116 282 5554

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Detailed Information

Place Types Doctor
Address Unit 2 Fosse Park S, Leicester LE19 1HJ, UK
Coordinate 52.5971466,-1.1804307
Website http://www.boots.com/opticians?cm_mmc=Yext-_-OpticiansMapListin
Rating 1.9
Compound Code HRW9+VR Leicester, UK

Openning hours

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 8:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Mark Fitzgerald (08/31/2020)

Have ordered specs from here before and was delighted with the service. Just tried to book 2 appointments for a eye test. Was told the soonest available is in 2 weeks time. Man on 'phone was very helpful and polite and I understand it is not his fault. I would think there is a backlog and possible increased demand due to Lockdown etc., but I then phoned Specsavers and they can test me in 2 days time. Come on Boots - if they can do it, then you need to be able to it. Wanted to stay with you, but my need is now urgent.

Kathryn Tomlinson (08/12/2020)

If I could give Boots Opticians no stars I would! I have been trying to speak to someone at the Opticians but no one ever answers the phone. So frustrating! I called the rewards scheme number and they are always helpful but are unable to cancel the solution off my order. They say I need to do it with the Opticians so I've called them so many times but no one answers the phone! Very very poor customer service!

Anonymous Moron (12/06/2019)

I am having the EXACT same issue as Matt has mentioned below from a year ago. Contact lenses have not arrived the date they said they would, nor have they arrived over a week later. Asked them to contact me when they are available as since we have moved offices I am located much further away and it will be difficult to come in to collect my lenses. Over a week later again I have heard nothing and am completely unable to contact anyone in the store via the phone. Calling the Optician department actually cuts off after one ring. Other departments ring non-stop for about 3 minutes before cutting off. Actually considering calling head office and complaining, its ridiculous that I am unable to get through to ANYONE in the store via the phone.

Whitney Brookfield (01/22/2020)

It took weeks for me to get an appointment for my daughter, which I ended up having to go through the head office to make due to their flawed online booking system. They then cancelled ON THE DAY of the appointment. This was in late 2019 and I've not been able to get an appointment since, yet they spam me with letters asking me to make appointments