Map
Detailed Information
- Place Types Gym
- Address Crown Way, Cardiff CF14 3AJ, UK
- Coordinate 51.4966934,-3.1910906
- Website https://www.better.org.uk/leisure-centre/cardiff/maindy-leisure
- Rating 4.1
- Compound Code FRW5+MH Cardiff, UK
Photos
Reviews
Staff are friendly, booking is quick and easy. Only thing is it gets quite hot in the gym! Recommend grabbing some fresh air by the windows
Recently joined this gym during the covid pandemic. The staff here are always really friendly, the equipment is fairly new, clean and is adequate for the number of gym users, and the online booking system makes guaranteeing a booking really easy.
I really enjoyed going to this pool but bought a swimming costume from them back in February and tried to get a refund a week later and after a back and forth with the manager, Anthony, which included providing him with receipts for my purchase and a promise of a refund, I have not had my refund. I am a student and £25 is a lot of money for me. I cannot call anyone as call centres are down and emails feel useless as the replies are sporadic and unhelpful. The times I've tried to go in I've been rudely told by the receptionist that the manager is not in and she can do nothing for me. I've been more than patient with waiting until you reopen due to lockdown but this is ridiculous. I want my refund.
I had my first session at Llanishen leisure centre post lockdown, where I was given instructions and information about the new rules and systems by the friendly receptionist.
Unfortunately no such luck at Maindy. I had booked for the gym and swim. Left the gym to the back of the building, walked back in for the pool after guessing where to go, only to be told off by lifeguard for using the changing rooms to get changed?!
Lifeguard proceeded to give attitude and failed to answer my questions. Instead was treated with a shoulder shrug of a response. Love the facilities, not keen on the attitude of the staff.
Safe swimming during Covid-19 outbreak!
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