Map
Detailed Information
- Place Types Atm
- Address 227-231 Heathway, Dagenham RM9 5AN, UK
- Coordinate 51.5403192,0.1479382
- Website https://www.barclays.co.uk/help/contact-us/
- Rating 3
- Compound Code G4RX+45 Dagenham, UK
Openning hours
- Monday 9:30 AM – 3:00 PM
- Tuesday 9:30 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:30 AM – 3:00 PM
- Friday 9:30 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Only one lovely person who works there. The rest are rude and unhelpful. It seems like they deliberately are rude to stop you from returning to the counter. As a business banking its very disappointing as we have to use the counter every time. If you don't like people why work In a customer based workplace? Every person has different rules which ever suits them best that day.
5th of November I applied for a business account and got an appointment with one of the business managers on the January 27th got there they don’t even know about it, Made me wait an hour then finally met him and he said “you’ll receive everything within next 5 working days” so that took him less than a minute but an hour wait!????
so it has been 1 week and still the account is no where to be seen. So I decided to phone up and still on the for 2hours and 34min and 34sec listening to music.
To Barclays bank here is an award 🥇for the most f**ked bank in 2020 great start!
If you cant do it next time just say so I’ll go to another bank, But unfortunately there wont be a next from my side.
Looks like there is a deliberate policy to discourage people from carrying out over the counter transactions as only one or two counters serve people simultaneously. Even when queues are long. Most people who require counter services do so for specific reasons that cannot be met when using the alternative services.
Is this branch stuck in year 2000? Is very old, dated and very very dirty and there is just one person available to help over 20 people...
WORST customer service you could possibly get. Just been into branch to seek mortgage advice. Memver of staff offers me a seat, walks away and doesn't remember to come back - may be because am black?
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