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mydeposits

Premiere House, 1st Floor, Elstree Way, Borehamwood WD6 1JH, UK

+44 333 321 9401

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Detailed Information

Place Types Atm
Address Premiere House, 1st Floor, Elstree Way, Borehamwood WD6 1JH, UK
Coordinate 51.6590693,-0.2541867
Website http://www.mydeposits.co.uk/
Rating 2.5
Compound Code MP5W+J8 Borehamwood, UK

Openning hours

Monday 8:00 AM – 7:00 PM
Tuesday 8:00 AM – 7:00 PM
Wednesday 8:00 AM – 7:00 PM
Thursday 8:00 AM – 7:00 PM
Friday 8:00 AM – 7:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Reviews

Thomas Armitage (01/05/2021)

Firstly, it takes an incredibly long time. For us, it was over 3 months... I would have thought it would be a fair unbiased decision, but in my circumstance they chose to side with the landlord in any circumstance where it was our word against theirs, even though the end of tenancy check out agreed with us. An issue I had at a different property is that they didn’t send the email when the landlord released my deposit. This meant that I couldn’t get it back. It took a lot of effort with their customer services to finally get them to resend the email, after persuading them that I wasn’t sent it in the first place.

Natasha Parsons (11/15/2020)

Moved out of the property August 14th, Frank Innes and my landlord have advised my deposit will be returned and it is now 3 months later. Frank Innes are not receiving any response from this company regarding my deposit and countless emails have not been responded to. Bare in mind I am currently trying to move into another property and need this deposit for the cost! From the looks of the comments, I am not the only one.

Javier Cold (11/04/2020)

The biggest legal scam in UK ever. My landlord kept my deposit claiming unreasonable "damages", I raised the dispute with MyDeposits and they awarded the landlord most of my deposit even if whay they claimed was against the law. There are clear bias against the tenants.

Simon Sherwin (10/09/2020)

This service is appauling if the landlord don't agree to ADR i have take them to court so what's the point on using this service i might as well not registered the deposit, TDS OR DPS is more like it! this is a Loophole for landlords not register the deposits!!!!!.