Map
Detailed Information
- Place Types Doctor
- Address 123 Conway Rd, Colwyn Bay LL29 7LS, UK
- Coordinate 53.2996916,-3.7406058
- Website Unknown
- Rating 2.1
- Compound Code 77X5+VX Colwyn Bay, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have just phoned Rysseldene doctors. Guess what after holding on the phone for 35 min I spoke to reception (who tells me she is not medically trained) to enquire the results of a blood test. Oh it’s all fine says she however, that could not be the answer. The blood test was to see if I could or could not start to retake a tablet prescribed following my heart attack. Therefore the answer could have only been “Yes” or “No”, when I explained this I was told there are no doctors in the practice today and that I should telephone the out of hours doctor after 1800hr.
What a shambles, this is the second review I have posted the first showed the same lack of care for the people who need it most. Do I now die if I take the tablet again or do I die if I do not take my heart tablet again, who knows – they don’t. Do not join this surgery if you expect a caring and competent service – you will not get it. 2.1 out of 5 terrible!
Absolute joke of a surgery. We deserve better.
Admittedly all I've done so far is register and have the new patient see the practice nurse; but that all went pretty well. That appointment was carried out almost on time, and with satisfactory results. I suspect no GP surgery in the UK can now meet the demands of all its registered patients.
I have filled in the questionnaire, twice, to get the email back from the surgery, saying that I am not registered with them. I have since tried to register, and been told that I am registered.
Reception staff are useless, what should have been a simple process of registering here took 5 attempts because they failed to give us the correct instructions, or the correct forms or all the forms we needed. Registered here when my baby was born, he is now 12 weeks old and yet to have his 8 week check because they are so behind on appointments. They only get 3 stars because the health visitor associated here is fantastic as is the district nurse/sister. They also have the health board attached which means I can attend play and baby massage sessions here. It's also handy to have the chemist on site. It has the potential to be a fantastic health centre they just don't seem to be able to get the most basic things right.
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