Dr I A Moghal

Avoid the GP PRACTISE FROM HELL!! This place deserves a zero star!! I have a very painful undiagnosed illness and had some tests taken to be sent off ...what should have taken 2 weeks took 4 months! Every time this was sent to the lab my test had apparently "gone missing." I repeated this test on 5 occasions! The practice accepted no responsibility until i made a complaint and a GP explained that whoever had taken my test had not completed the appropriate paperback which resulted in it getting destroyed on the other side. I was also told that i was going to be referred onto a specialist. I called the GP 2 months later to chase this up ...the GP had forgotten to refer me which has held up the process even more. As time has gone on the pain has become unbearable and i needed time off work. I can't believe i had to battle with the doctor to get 2 weeks off work when my medical history is there to see. She was going to deny me this until i kicked up a fuss. IF they had acted accordingly, efficiently and professionally i would not be in this mess now. The receptionist once spoke out about my problem infront of everyone in the waiting room. I do not feel this NHS practice has treated me with dignity or respect. Making an appointment and even speaking to someone is a very stressful event. The receptionist staff are rude and unaccomadating and the doctors are also the same. They don't listen to you or treat you with respect. I don't know how they are getting away with this. I have been trying to call the gp and the lines have been busy for 2 weeks straight.

The reception staff here are exceptionally rude and unprofessional. Every encounter we’ve had with them has left us distressed and shocked that such treatment of patients is tolerated in the NHS. One of the receptionists has hung up on us on multiple occasions mid-conversation for no apparent reason. We’ve tried to give her the benefit of the doubt but at this point it seems clear that she either completely lacks empathy and any interest in her job or has a problem with non-White patients. How she still has her job here is wholly beyond me. We know of many others who have had similar experiences with her. Given the number of complaints and bad reviews, why hasn’t the competence of the reception staff here been formally investigated yet?

The Most Unprofessional, un caring, rude mannered staff ever. I've taking my mum here few times and each time similar outcome. First time the nurse was rushing us out of the room 4.51secs left to our meeting, though it said 10min per customer. When I came the next time seeing the reception kayleigh I think her name is, she was there with her Red Hxxx outfit dancing instead of asking if we needed any assistance, seeing my mum situation they still refused to see her.

Cannot get an appointment to save your life!!! Called from 8am about 60 odd times and each time it’s busy! Absolutely ridiculous!

They don’t even deserve one star The receptionists are so rude and sarcastic especially one of them I called in to ask a simple question about my appointment and she clearly had a big problem with it seems like she was having a bad day and was taking it out on me. She was talking over me and not letting me explain why I’m calling Not going back there and If you register there your making a big mistake. So unprofessional! And RUDE.