Map
Detailed Information
- Place Types Doctor
- Address 273-275 Green Ln, Seven Kings, Ilford IG3 9TJ, UK
- Coordinate 51.5607229,0.0965503
- Website http://www.oaktreemedicalcentre.co.uk/
- Rating 1.5
- Compound Code H36W+7J Ilford, UK
Openning hours
- Monday 8:00 AM – 7:20 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 1:00 PM
- Friday 8:00 AM – 7:20 PM
- Saturday Closed
- Sunday Closed
Reviews
One of the worst GP I have experienced. Receptionist are great and helpful. But the management and the quality of doctors they have are terrible. After paying so much towards NHS this surgery surely needs to come into attention for the authorities!
I would give it a minus score if i could. Staff are always rude and unhelpful. Have a chip in their shoulder like they are doing me a favour by answering the phone. No one ever answers the phone. Get to 1 in the queue after half an hour and then they put the phone down on me after waiting an hour. The worst surgery. The management team do nothing when you complain to them instead make excuses. The doctors forget to send prescriptions to the pharmacy so end up waiting 3 weeks for a prescription.
If I could give no stars I would!!
This surgery doesn't answer phone calls!
They cut you of.
I have been on the phone in 1st position for over half an hour. 2 hours later im still waiting for a receptionist to answer my call!!!
This is an absolute joke of a surgery. They do not take their patients seriously.
It's not ones.... many times had experience to try book an appointment but many time similar problems.... no space... no appointments left... Clearly one is giving attention for these all reviews ..otherwise there could be some changes.
I’d like to give this surgery a higher score as most staff are lovely, but just can’t. I don’t blame the reception staff too much, it’s more to do with the management who made these diabolical procedures. Takes hours to get through just to make an appointment. On the last occasion (after waiting for over 40 minutes) I got told I can do it online, but I actually wasn’t told I need a sign in. Just feels like they want to get you off the phone as they know they have queue of people waiting on the line.
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