Map
Detailed Information
- Place Types Doctor
- Address 27 Wood St, Barnet EN5 4BB, UK
- Coordinate 51.652913,-0.2015828
- Website http://www.theoldcourthousesurgery.co.uk/
- Rating 2.5
- Compound Code MQ3X+59 Barnet, UK
Openning hours
- Monday 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
- Tuesday 8:00 AM – 1:00 PM, 2:00 – 6:30 PM
- Wednesday 8:00 AM – 1:00 PM, 2:00 – 6:30 PM
- Thursday 8:00 AM – 1:00 PM, 2:00 – 6:30 PM
- Friday 8:00 AM – 1:00 PM, 2:00 – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
The reception staff are so lovely and helpful. They're extremely polite and understanding. I've recently joined the surgery and am so surprised as previous experience at other surgeries has not been so pleasant.
The Dr's are very understanding, I don't feel rushed and it seems like they can't do enough to help. Can't recommend them enough.
Simply 'THE BEST' never being prouder of a surgery and the excellent work they do. Caring, friendly and efficient in all the do both Doctors, nurses and staff.
Incapable of pursuing any diagnosis that is "out of the norm". Neglectful. I would avoid if you want a GP that actually chases test results or a diagnosis.
Cannot comment on the Medical prowess of the Surgery and don't even know if I have been allotted a GP or if it's simply a "turn up and see" type of experience. That saId, their administration is shambolic beyond belief and, frankly, is enough to make me look for an alternative in Barnet. Careful examination of their website will show a huge reluctance to provide links to anyone in a degree of authority or even a formal complaints procedure - almost as if they know their mailboxes would be in danger of filling up...
I've been a patient with The Old Courthouse Surgery for many years now and find most of the doctors very helpful and caring but the reception staff let the surgery down. I have been disabled ( in a wheelchair) for 40 years now, so I would assume that they understand my position although everytime I telephone the surgery I find myself constantly explaining my position (that I am disabled and can only see the doctors on the ground floor and that my carers have to take in urine samples for me.
The receptionist are all rude and irresponsible. Chatting constantly on the telephone whilst ignoring a queue of patients. They constantly lose my urine samples, so these have to be repeated again and again! When I telephone them for the result they tell me that I am on the right antibiotics, although I am not taking any antibiotics at the time. They are so rude and disorganised and I find that I am constantly chasing them up for my urine results and prescription queries. Honestly, I have never experienced such chaos in my entire life. It's the receptionist that let the surgery down. If you are new to the area, my advice is to find another GP'S practice.
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