Map
Detailed Information
- Place Types Doctor
- Address Beaconsfield Rd, Bexley DA5 2AE, UK
- Coordinate 51.4352995,0.1716101
- Website https://www.downswaymedicalpractice.co.uk/
- Rating 3.1
- Compound Code C5PC+4J Bexley, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I echo Sue’s comments. I was very happy with my old surgery in Summerhouse drive. I don’t think the staff in Downs way summerhouse surgery are being unhelpful intentionally, I believe they have a set of systems around them that simply don’t work. The Healthera app is atrocious. That alone is losing prescriptions, blocking repeat prescriptions and has no accountability what so ever. I don’t know if I have a doctor. I have spoken to the practice manager repeatedly who could be more helpful. She is trying to work with these corrupt systems and I don’t feel is experienced enough to make the changes needed to solve the problems. I am just about to write a complaint to her about the practice, everything is just too hard to sort out and they really couldn’t give a stuff. I only give them 1 star as less was not available.
I was transferred from SummerHouse Drive surgery to Summerhouse Surgery, Down Way, I've been very well attended there they care about the well being of their patients, very helpful staff, the Dr. give me a phone consultation wich was extremely good, I felt that he cares about the well-being of his patients,
I wish you all a happy new year
I transferred when the Summerhouse Drive surgery closed along with hundreds if not thousands of others so I can appreciate the strain they were under before covid hit but honestly the worse surgery I have ever been with. Every month I have a message saying I need a blood test with no explanation as to why !
My mother who has been with this practice for a number of years had a phone call from Dr Mayhill to enquire how she was and did she need anything , great you may be thinking but when two days later my mum was away and had forgotten her painkillers and only needed 8 until she returned home she was told no we can't fax a prescription over go to urgent care ! Disgraceful.
Only just moved to this practice and had brilliant treatment!!! Thank you!!!
Dr Payne a so called professional hang up on me because I said the letter ihanded in this morning for dr rupal have only spoken to him twice and find him extremely rude and unprofessional
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