Map
Detailed Information
- Place Types Meal takeaway
- Address 440 Lodge Ave, Dagenham RM9 4QS, UK
- Coordinate 51.5351944,0.1110796
- Website https://franco-pizzachicken.co.uk/?utm_source=GMBwebsite&utm_me
- Rating 3.7
- Compound Code G4P6+3C Dagenham, UK
Openning hours
- Monday 12:00 – 10:15 PM
- Tuesday 12:00 – 10:15 PM
- Wednesday 12:00 – 10:15 PM
- Thursday 12:00 – 10:15 PM
- Friday 12:00 – 10:15 PM
- Saturday 12:00 – 10:15 PM
- Sunday 2:00 – 9:15 PM
Photos
Reviews
Worse place to order your food from. The Customer service is out of this world. They do not give a monkeys about what you say about their food and services. Big mistake going there over the weekend.
If you want good pizza go to Angie's just round the corner. Never again will I make the same mistake by going there.
If there was a '0' on rating I would of gave that as they don't deserve even a 1 star
The pizza and the lasagne that I ordered were bland tasting, with no flavour and tasted extremely dry. I called Pizza Franco to make a complaint and was met with extremely unprofessional service, the staff member who answered the phone told me repeatedly that the store was closed, however I had called them at 19:57 and their closing time is 22:57. I asked what restaurant it was to double check that I was calling the correct restaurant and the staff member told me that he didn’t know. He began to speak over me as I tried to explain that I was calling to make a complaint and carried on claiming that they were closed, he then hung up the phone. After this I called Just Eat customer service and they were also very unhelpful. I am very disappointed in my service and was unable to have my problem resolved.
Very neat place. The staff are pleasant and polite
This place lacks severe hygiene. After ordering a fish burger I realised the burger was still frozen cold which hasn't been defrosted before frying, so I went back to the shop and they prepared me another one, while waiting I realised the man in the picture was coughing and said that he has a flu to which i replied he shouldn't be working in the premises if he has a flu with a high temperature during the pandemic crisis. Only after when I advised him he then wore a mask and he got really aggressive about it. Without using any gloves or tongs he picked up the fish patty with his bare hands. I also heard in the background another worker was gossiping in his language how killed a rat the other day, not knowing that I understand their language. After hearing all this my stomach turned upside down, and with the burger being frozen cold I decided to ask for a refund. The guy in the picture who I've advised to wear a mask and to use gloves and tongs became very angry and I never got my refund, he only wore the mask because I advised him since he has a flu. And the guy without the mask completely ignored the hygiene regulations. Both man are guilty.
Please avoid.
Pizza have no flavour i would say, definitely need to improve pizza base recipe. Chicken wings also looks like not fresh, breading full of fat and dark brown colour.
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