Map
Detailed Information
- Place Types Bank
- Address Howardsgate, Welwyn Garden City AL8 6BH, UK
- Coordinate 51.8015368,-0.2079366
- Website http://www.hsbc.co.uk/
- Rating 3.1
- Compound Code RQ2R+JR Welwyn Garden City, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Very helpful staff, well organised and ready to help! Thank you
I have banked here for 20 years and always had good helpful and polite service. Some bank policies are getting rediculous but that can not be blamed on the staff at the branches.
Made me wait 15 minutes just to tell me I need to book an appointment. I was able to do the same process at Nationwide and it took 5 minutes. They don't value their customers, so I don't value them. I'm emptying my account with them and won't bother to continue spending on their credit cards. Disappointed as per usual by HSBC.
Oh but first I'm gonna spend the cashback rewards I got from the credit card, wouldn't want that to go to waste.
Went here on the weekend to pay in a cheque, the guy behind the counter told me I had to use the machine to pay in..... apparently now everything has to be done by machine... so not to sure why he was there!
Asked him how to do this and he said it’s simple... nothing more..... a lady came out in the end and helped me.
Considering the guy was doing nothing not sure why he couldn’t help!!
He will be the one moaning when they say they don’t need him anymore because the machines do it all.
What’s wrong with a bit of customer service!
The branch staff happen to never have any appointments. Even on the odd day when you walk in - there are advisors who are sitting around doing nothing but no one can be bothered to open an account or provide any services. It always goes down to you have to have an appointment. The cashiers however have always been ever so friendly, and they never seem to cause any issues. Really need to get your personal bankers back on track HSBC!
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