Map
Detailed Information
- Place Types Atm
- Address Unit 26, Centrale, 21 N End, Croydon CR0 1TY, UK
- Coordinate 51.375052,-0.1020422
- Website http://www.natwest.com/
- Rating 3.3
- Compound Code 9VGX+25 Croydon, UK
Photos
Reviews
My colleague went to do a transfer as he is not a Natwest customer, The staff said you can't do any transfer because he don't have a Natwest Card, totally wrong and lies. Whoever was in the counter at 16.30pm (29/08/2018) need action taking against, unprofessional . It says also on the board " if you are paying into a Natwest Bank Acc, and you are not a customer of Natwest, please make sure you have a valid Paying in slip from the account holder.
" unfortunately staff didn't bother helping out the Man, ask he didn't understand.
Hope the Head office will take action.
Recently refurbished & now there is absolute confusion in queuing with no one having any idea where to stand.
NatWest have confused personal service with removing humans & putting in machines instead. Only bankers could make such an obvious mistake.
Useless bank, everything is so complicated.
Long queues even when it isn't busy, no one to help with their awful cash machines which has an ironic "need help? Just ask us" sign, which is a complete joke as there isn't anyone to help.
No confidentiality at tills as the entire queue of people are watching and listening to the idiotic staff shout out personal financial info like the amount in your bank account.
Complete morons, worst bank in the UK.
Poor servive - much better service around the corner
Poorly laid out design. In trying to bring the cashiers closer they have created a nightmare. Forever locking and unlocking drawers or walking off to the back office. Very poor signage for the queue point meant people were constantly trying to jump in. No cash deposit envelopes evident so waited 1/2 hour to deposit cash which apparently could have done by machine but no one there to tell me that. 3 tills were blocked by customers who would normally have been seen in separate office leaving effectively only one working cashier. Would feel unsafe with large cash amounts in this environment.
If this is personal banking then 'no thanks'.
One can only question 2 of the other reviewers who gave 5 stars .
5 stars and the only comment is 'ok' and 'L' ????
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