Map
Detailed Information
- Place Types Pet store
- Address 2, Rom Valley Way Retail Park, Rom Valley Way, Romford RM7 0AN, UK
- Coordinate 51.5696052,0.1838778
- Website https://community.petsathome.com/store/romford/?utm_source=Goog
- Rating 4.3
- Compound Code H59M+RH Romford, UK
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:30 AM – 4:30 PM
Photos
Reviews
Well organized for social distancing & well stocked. Friendly staff too.
Apart from a shabby B&M, only pets at home left, and the staff in there not very interested in customer care.
When my dog was taken really ill vets for pets were great looking after her and the vets/veterinary nurses are brilliant, but the only complaint is the reception staff dont seem to be being kept up to date as to what is going on, wait times are quite long(it was on top of Christmas so that's understandable)
and you have to keep going up and asking them for information which I feel must be really annoying for them as they had quite a few patients.
One of our cats fell ill overnight and on bank holiday Monday my partner called PAH who dealt with our concerns promptly, friendly and extremely professionally. The receptionist told us to bring Ben to the surgery asap which we did. Upon arrival the attention we and Ben received was amazing and could not be faulted. Sadly Ben passed away but not before the vet tried his absolute best to save him. The compassion shown towards our loss was very comforting and we would have no hesitation in recommending PAH to anyone. We paid £35.00 for the visit which included cremation fees. The private vet along the High Street wanted £199.00 and that was just for the consultation. Thank you POH, despite our loss we are so happy that Ben passed away comfortably.
Helpful staff great bargains and you can bring you doggy 🐕 with you
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