Map
Detailed Information
- Place Types Atm
- Address 97-99 Whitechapel Rd, Shadwell, London E1 1DT, UK
- Coordinate 51.517542,-0.0667294
- Website http://www.alrayanbank.co.uk/
- Rating 2.7
- Compound Code GW9M+28 London, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Worst of the worst. Said they could get me a mortgage. Took £800.00. Then they said no. Doesn't sound halal to me.
Went to Santander. Gave me a mortgage straight away.
£800.00 down but at least I'm not paying extortionate interest rates.
More like covert Haram banking. An easy £800.00. Another 500 people like me given false hope and that's a cool £400,000 in the kitty and no product...... What a business model. #scum
AVOID! I'm.very disappointed. They are very arrogant. Just because they are the only bank that offer halal mortgage, they think they can do what ever they like. They take advantage of customers and have high fees and charges.
I've been very patient with them. 2 weeks ago I just gave up. I stated my mortgage process about 3 months ago and it's been problematic from day one .
Staff are ARROGANT, UNHELPFUL, UNPROFESSIONAL.
THEY ARE VERY INVASIVE AND GET VERY PERSONAL for no reason what so ever.
They have a very informal approach and I hate that. They become friendly and talk on a very manipulative manner. They are very SCARY AND DAUNTING.
I CANT TRUST THEM.
They accidently sent me someones mortgage application. This makes me question their integrity. Is my data safe with them? NO
I would give zero if I could. Poor service. Always on hold and no one actually knows what’s going on. Avoid if you can. We need another Shariah complaint bank to compete with them.
Al Rayan is nothing but a joke of a bank. Their staff are highly inept and I regret ever taking out a “halal” mortgage product with them. They refuse to advise existing customers in branch and ask you to ring their customer service number instead. After being a customer for 4 years, our experience has been that their staff are unable to answer simple questions such as what is my equity percentage share in my property? How much payment do I need to make to get into the next ‘finance to value’ band? What would be my monthly repayment if I made x amount acquisition payment? We have rung them countless number of times in the past few months and each time the experience has been highly unsatisfactory and unprofessional. I am at the end of another 2 year product with them and am on the brink of switching to a normal high street bank’s product where I can deal with real professionals who care about their customers and can advise them in an intelligent capacity. We last spoke to a lady called Shaheen in their customer service department and informed her we will end up switching to another bank at this rate and she simply sounded like she could not care less.
Tuheen Akhtar was a great help, i was struggling with the app.He talked me through it and I was able to use it. Thanks so much for the great help!!
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