Map
Detailed Information
- Place Types Spa
- Address Milton Common, Thame OX9 2JW, UK
- Coordinate 51.727341,-1.0591602
- Website https://www.theoxfordbelfry.co.uk/health-club-spa/spa/?utm_sour
- Rating 3.8
- Compound Code PWGR+W8 Thame, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Poor service! Arrived 30mins early to start 10 minutes late as the therapist couldn’t be bothered. We overheard her saying she knew we were there but was busy doing something else (I MEANNN!!) It was the brunette one with a stinking attitude. No rapport whatsoever. Massage was ok but she had a problem as I said as firm as she could go. Wasn’t asking for a Jurassic Park job! Facial was so basic and I’ve got a lot of redness today which is weird. Appointment was yesterday as a birthday treat but was left underwhelmed. Hotel and spa is so old and outdated air con leak marks on the roof on the treatment room which is always good (not). Music in treatment room was so low as if they had people sleeping next door. Treatment was meant to be 50 minutes and 25 minutes but all in all I was treated for less time and the forms were a joke. Never again !!
The spa has a steam room and sauna as well as a pool. The beauty area is undergoing renovation but the massage was good and the staff friendly. A relaxing experience.
Quite bad customer service. On arrival, not friendly at all, quite cold. I was told I'd get an hour and half treatment of massages for a friends birthday over the phone. We arrived 10 minutes late and she was sent out 20 minutes early. We were not informed to come early to fill out forms either. So basically, charged over £100 for something that a mediocre 45 minute massage in total. When I went back to speak to the therapist, she was extremely rude and not apologetic at all. Would never recommend the spa here. Appalling service for having called themselves the Doubletree Hilton.
The Spa is very professionally run, excellent treatments by highly trained staff. Felt as if I was the only person receiving a treatment today, never had any type of massage before but it was a great experience. I would definitely like to have more.
Really lovely staff. Relaxed atmosphere. Very good treatments. Good value for money.
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