Map
Detailed Information
- Place Types Doctor
- Address 137-139 High Rd, Wood Green, London N22 6BA, UK
- Coordinate 51.5934662,-0.1082369
- Website http://www.boots.com/opticians?cm_mmc=Yext-_-OpticiansMapListin
- Rating 2.3
- Compound Code HVVR+9P London, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Seriously disappointed with this opticians, i use to go to the other boots further down near the wood green station and all was well, i would go their and grab my new set of contacts every so often.
However, the problem started when that branch closed down and moved to the Boots in the mall and let me tell you that was the worst move I've experienced. I went to the store to order my Contacts and paid up front as well as getting my receipt ( that I had to ask for ) anyway i left and expect the contacts to arrive to the store within a week so i waited.... and waited..... and waited until i ended up waiting for a month. I went to the store to go speak to them as they were not picking up the phone and after i told them. they wouldnt believe me smh good thing i had the receipt. anyway i got my money back and took my business to another store Specsavers.
1 Word to sum my experience up you say? ATROCIOUS
Came to do an eye test and buy 2 glasses. Appointment was at 15, was checked fairly quickly and then told to wait 10 minutes. Waited 1h without notice from any of the staff. Went on to make a verbal complaint to the opticians store manager, which was not in branch, but was seen by the doctor that had to compile the eye test results. She apologised and said that they had an emergency. I couldn't care less of their emergencies as long as I was not told one single thing . Ended up going across the street to Specsavers. Was seen without an appointment in 5 minutes, got the results in another 10 and by the 30 minute mark I had paid and was out of the store.
AVOID WOOD GREEN BOOTS OPTICIANS LIKE THE PLAGUE! Not even a complimentary voucher to say sorry... where did you learn customer service? Appalling
They almost NEVER answer the phone. When they do, they are generally unhelpful and rude. My notes were automatically sent to this branch, after my local one closed. However, this branch was not convenient to me, so when I rang to ask about my prescription, they found my name and asked the new optician to call them directly. That optician (same company, different branch) also found it extremely hard to get through to them and when they finally did, were informed that all my previous notes (of 25 years!!) were lost!!
I've been using this branch for many years now - not always the best organised but very good treatment especially for my contact lenses. Also had some excellent deals on a variety of spectacles including prescription, polarised sunglasses and reactive lenses.
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