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Lloyds Bank
Lloyds Bank
Lloyds Bank
Lloyds Bank
Reviews
FFA Pro (11/05/2020)
not always good service
Fumiaki Tanaka (09/28/2019)
Receptionist, Ms.Corina Bucura's cutomer service was perfect. She suggested me a lot bfore I asked. The suggestions were beyond my expectation!
Yasaman Kamali (03/01/2019)
This Lloyds branch is the worse, when I ask them to stamp my bank statement they dont! when I wanted all my money while my visa was expiring and I was leaving the country completely they did not want to give my money back and were asking so many stupid questions that why why why! I wanted 50s instead of 20s they said we cannot! wanted to change my address they asked for my proof of address and when I showed them my contract with my landlord they did not accept it! what is wrong with this branch?? customer service is awful. however, high street kensington branch is way better and nicer staffs....
Wil Bennett (10/31/2019)
No counter. Not a bank. Useless.
Katrina Berke (02/28/2018)
I came in to change the address on my account but I didn't have the card with me. The lady who served me had a very rude tone and refused to help me at all- told me to print out the form for address change online and only then bring it in to her. I've had this issue before and I have never had problems to change details on my account if I had a photo ID with me, but fair enough. Anyway, I called up the bank later and they told me I can change the address on the Lloyds mobile app and don't need to go through the hassle of printing out the form... What a useless service.
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