Map
Detailed Information
- Place Types Atm
- Address 10 Victoria Rd, Surbiton KT6 4JY, UK
- Coordinate 51.3929006,-0.3055568
- Website http://www.natwest.com/
- Rating 2.8
- Compound Code 9MVV+5Q Surbiton, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I am very displeased with having to wait in a queue for 40 minutes only to find on entering the bank you have 1 cashier. Not one of the other banks in Surbiton make you wait this long and have more than one cashier.
Very nice and friendly staff. One improvement I would like to suggest is that they ask queuing customers to wait/stand further back from the paying-in machines inside the branch. It’s very disconcerting when someone is breathing over you as you’re paying in to your account and handling cash!
Google Business out of date. Says the branch is open when it is closed. It is possible to edit these times so you should probably do it and then stick to the advertised times. Always long ques. The self service machines arent up to the job as they swallowed my cash and I had to wait around for half an hour to get it back after always being advised to use this service. This bank is run by clowns
Pretty poor service. Fraud team froze my accounts and asked me to come into branch. I did this and after an hour they said everything was fine. Only for my accounts to remain frozen and for the fraud team to request that I return again!
Staff are friendly and helpful but there aren’t enough of them. The wait time is appalling for a business that prides itself on good customer service.
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