Fish Port

Ok, i respect all food takeaways at this moment being a chef myself.. but when being recommended to this place by good friend, we ordered fish and chip and a kebab. My partner came home and we opened the packaging and started to eat.. i had the kebab, and was so tasty, good amount of salad and the sauce was good, wasnt a normal pitta naan but a open naan bread.. loved it.. however my partner had fish and chips.. and the chips were not cooked at all.. she had maybe 2 bites of the fish. She called the shop and all the lady did was shout back at her saying they never had a complaint before and thats all your doing.. complaining. I saw the Chips and its was so undercooked. So she went back to the shop only to have the lady shout at her and saying she only wants to complain and claim her money back.. considering she brought the whole portion back minus 2/3 bites of the fish. She showed a chip and the lady said maybe its was a bad one, a one off. When she said she returning the fish too incase its undercooked, the lady said no i put the timer on for the fish. Fair enough, the fish could have been cooked, but when they cant cook chips.. why trust the fish! She ended up throwing the cash refund on the counter and shouted at her as she left the store. We were happy with a fresh cooked portion of chips and fish as mistakes happen.. but the anger of the staff by a our complaint was so bad it was not necessary to attack back but to deal with it.. sadly we wont be go back anytime again. Not even for the tasty kebab.

Worst service ever! Chips were completely uncooked took them back straightaway and the lady started shouting at me!! Her excuse I just wanted to complain!!

Excellent service polite staff food made fresh.

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Only i can say it, worst fish i ever had🤮