Map
Detailed Information
- Place Types Doctor
- Address 62 High St, Gorseinon, Swansea SA4 4BP, UK
- Coordinate 51.6690752,-4.0393088
- Website https://www.specsavers.co.uk/stores/gorseinon?utm_source=gmb&ut
- Rating 4.2
- Compound Code MX96+J7 Gorseinon, Swansea, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday 8:45 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Firstly, I booked online which was such a simple process compared to what I had used previously with another opticians. Straight forward and did the job. Secondly, I had the phone call, which I was advised of when booking and the member of staff was very friendly and polite. Fully informed of what I needed to do when in store with regards to hygiene linked to covid. Thirdly, when at the store I was greeted pleasantly and professionally and Sarah, who conducted the eye exam, was really lovely.... she explained everything in lay man's terms and I felt really reassured and confident as the science was there to back it all up. What I was most impressed with was that Sarah wasn't trying to get me to purchase glasses but genuinely focused on my eye health. Throughout the whole process, I felt the customer service was genuine and highly professional. This branch was recommended by a colleague and I'm so happy I switched over (my previous opticians weren't bad but this branch were great!) I will be recommending to my friends and family. ⭐⭐⭐⭐⭐
Social distancing and hand sanitizer is in place and staff were properly attired with face masks and scrubs. Every one was very helpful.
Still waiting to hear if my replacement frames have arrived had no phone call after being told they would take about a week to arrive if a member of staff reads this can you please get in touch thankyou. Darren it’s now coming up to a month
My 'new' prescription for reading glasses was worse than my old one. I could not focus correctly unless the writing was about 3" from my face. One of the staff told me that it was not a fault with the glasses but 'because of my age'!!! They gave me a refund but did not return the nhs discount status so I couldn't afford to go elsewhere. Now I will have to wait until next year. Absolutely awful service!
Good covid protocol . Friendly staff
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