Map
Detailed Information
- Place Types Restaurant
- Address Ley St, Newbury Park, Ilford IG2 7DE, UK
- Coordinate 51.5728894,0.0837644
- Website http://www.bananaleafuk.com/
- Rating 3.5
- Compound Code H3FM+5G Ilford, UK
Photos
Reviews
Mmm mmm Great food and drink
Very poor customer service. I live very far from this restaurant and decided to visit it once. I ordered 10 mutton rolls along with other food. They forgot to pack the rolls and I only realised this once I got home. I called them and a member of staff promised me that they will give 20 rolls as an apology next time I visit and said that he took note of my contact details. The other food that I ordered from this restaurant was mediocre, definitely not worth the price. The mutton kothurotti was watery for some reason which I had to throw in the bin. I visited the restaurant today and asked If I could have the food items that I was promised as an apology (20 rolls of which I paid for 10 of them from my last order). The member of staff said that there are no records of this promise and therefore gave me nothing.
Please do not attend this restaurant unless you want to waste your time and money on mediocre food. Very poor service and will not be coming back ever again.
It was crowded when we visited so the delay in serving us is somewhat excusable. It would have been nice if the food was served hot instead it was as if it was left out for 30mins and forgotten. If you're reading this I would reconsider your venue as the atmosphere is like a primary school canteen with a dull interior. The one positive would be the taste, it was home cooked traditional foods with a slight difference to my usual. Very thankful I didn't pay the full price.
We bought Mutton Rolls, Kothu Roti and Veechu Roti. Generally all the food were excellent quality. Only complaint was that the Mutton Rolls were bit colder inside. I believe they were cooked straight from frozen need to be cooked little bit longer. That's why I am giving 4 stars otherwise definitely it would be a 5 star award. Don't be put off by my 4 star rating.
Good food and quick service at cheap price recommend
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