Home United Kingdom England Crew Clothing - Head Office

Crew Clothing - Head Office

20 Lydden Rd, Earlsfield, London SW18 4LR, UK

+44 20 8875 2300

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Detailed Information

Place Types Storage
Address 20 Lydden Rd, Earlsfield, London SW18 4LR, UK
Coordinate 51.4472957,-0.1906254
Website http://www.crewclothing.co.uk/
Rating 2.9
Compound Code CRW5+WP London, UK

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Reviews

Oliver Patterson (12/01/2020)

Diabolical customer service. No confirmation email DX Delivery have never received my product No response to email Drop all customer service phone calls after 30 minutes on hold They did however manage to take the money for the products from my account. I’ll be spending my money elsewhere in future! When I get it back!

Connor Sardeson (06/17/2020)

Waited 10 days for a product that was dispatched to arrive for a relatives birthday present. Called up and was advised the item was lost in transit and they’re now out of stock and can’t replace it. When was crew going to tell me about this? Where’s my item? Got asked if I wanted a refund on the phone and that was it... really poor show from a company that is very quickly going downhill. In today’s climate you would think they would want their customers now more then ever.

Valerie Potts21 (01/31/2020)

Although in the past I had been pleased with both service and quality, this time I have been badly let down. I placed an order and realised I had given the wrong address, immediately telephoned following up with an email. Despite this three weeks later the order arrived at the wrong address, which I had to return at my own expense. In the meantime I emailed on numerous occasions and also sent a letter to the Head Office. I have never had a reply to my letter, and my emails usually get the response that we are very busy and will get back to you as soon a possible, which translate as hardly ever. I will not be buying from Crew Clothing again in light of this awful experience.

David Clark-Bell (12/09/2018)

This is NOT a shop. This is a warehouse, that's why it's labeled head office. But you can get items for sale here over special holiday weekends. The prices are very good BUT you must try them on. We noticed several items that were marked Medium but were actually a Small etc. So buyer beware. I do feel as a warehouse they should clean it up a bit and paint it! But if you like their style and the quality of the clothing is very good. You will be happy with the sale items they are bargains. Please do not expect the usual retail experience such as Public loos, returns on items that don't fit, items that are in your size, items that are currently in their catalogue. This is a warehouse sale not a store. Enjoy the fashionable clothes.