Map
Detailed Information
- Place Types Storage
- Address 19 Lombard Rd, Battersea, London SW11 3RH, UK
- Coordinate 51.4719788,-0.1768417
- Website https://www.safestore.co.uk/self-storage/battersea/?utm_source=
- Rating 4.2
- Compound Code FRCF+Q7 London, UK
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Jo and team were fast to act in a time of requiring storage during a sensitive matter. Highly recommend Safe Store, Thank you.
10/10 Customer service. Thank you especially to Jo who went above and beyond. The process is super easy, they have everything you need and are very friendly and helpful. 100% would recommend.
Booked 24/7 storage with Safestore and on the night I was due to move the fob didn’t want. Made the move hell as cleaners were coming early morning and got no sleep that night. Speak to Safestore to fix the matter and get an email from jo Kilner saying they tried to contact me and no cctv footage on this. I call her and receive a HUGE AMOUNT OF ATTITUDE and rudeness with no apology on her part and just speaking over me and arguing how she isn’t in the wrong. I’ve never seen worse customer service in my life. Phone call ends with me saying I’ll expect a refund on 24/7 storage at least to only pay for normal storage and her reply was ‘well that’s never gonna happen’ then hangs up after saying she will pass me to her regional manager because she doesn’t understand how to deal with a customer. I thought Safestore itself was bad but this woman was just something else. Will tell everyone I know never to use this company!!
Quick and easy set up with half price offer to start. Called up on the Friday and all my stuff was locked up safe and secure on the Saturday.
Terrible service from irresponsible staff. The lady who showed me the storage unit disappeared back to her office to press her mobile phone and didn’t resurface while we were moving stuff for the next 2h.
This followed with a sudden phone call when I had reached home much later that afternoon, and she had the audacity to ask me to go down immediately before their closing time to sign some papers, or they’ll throw my stuff out.
Wasted so much time of my time for nothing. Not even an apology.
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