Map
Detailed Information
- Place Types Meal takeaway
- Address 295 Lowfield St, Dartford DA1 1LB, UK
- Coordinate 51.4346513,0.2154375
- Website http://golden-palace-dartford.edan.io/
- Rating 3
- Compound Code C6M8+V5 Dartford, UK
Openning hours
- Monday Closed
- Tuesday 5:00 – 11:00 PM
- Wednesday 5:00 – 11:00 PM
- Thursday 5:00 – 11:00 PM
- Friday 5:00 – 11:30 PM
- Saturday 5:00 – 11:30 PM
- Sunday 5:00 – 11:00 PM
Reviews
Please cancel my order over an hour late and I can’t get through to you on the phone for you even to explain what is going on for the last half an hour, when your driver arrives I will be refusing. Poor communication is key to getting bad reviews, have the courtesy to answer your phone and just explain if you are busy. Local people want to support local businesses but if you can’t support your customers I don’t know what you would expect.!
2 & a half hours and the order never arrived. Restaurant phone constantly engaged (left off the hook no doubt). Just Eat were no help as no humans available so still awaiting a refund. AVOID
If I could give no stars, I would. Staff on the phone obnoxious and rude. My wife and I used to order from the Golden Palace regularly until she died in March. I tried to order a meal for one this evening. The minimum spend is £8 and my order came to £9.40. The guy on the phone asked for my phone number, and then he read off my address which was on their system, he then asked for my phone number again!. Eventually, after repeating my phone number several times and confirming my address several times, I asked to pay by card. I was told that I had to spend over £10 to make a card payment so had no alternative but to cancel my order. Surely with the pandemic and government advice to pay for all goods by card, they would accept card payments for any amount. Surely their delivery person accepting cash, handling food orders, and possibly giving change is a COVID-19 health risk!. Unfortunately, their terrible attitude towards this customer and disregard for hygiene and safety means they have lost another customer.
Joke of a place. Delivery never turned up!
great takeaway, chip shop next door is not open.
Golden Palace delivers to home but we were driving past so decided to order.
chicken chow mein, king prawn and mixed veg foo yung.
still more than half left over for another night.
yum.
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