Map
Detailed Information
- Place Types Doctor
- Address Wellington St, Cardiff CF11 9SH, UK
- Coordinate 51.4806051,-3.1956128
- Website Unknown
- Rating 1.8
- Compound Code FRJ3+6Q Cardiff, UK
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Even though the website states that calls to make appointments need to be made from 11am, the rude receptionist told me it's not and that it should be from 8 until 10 and told me to call the day after. I was doing a follow up and I needed the doctor to check on me for fitness for work and a medicine prescription that was requested by the doctor herself 2 weeks ago when I first called after 11am and had no issues at all with getting a same day appointment.
2 weeks ago it was a nice caring receptionist that helped me, this week it was someone that minimised my mental health problems and saw no issues in leaving me without medication that was prescribed by the doctor.
Worst customer service available that anyone can ever experience from the receptionist present here at this practice.
Specimen is rude, arrogant and clueless.
I was in this clinic today with my mother and my son. There were no vacant seats in the waiting room so we waited in the next room sitting on the floor. After some time a woman came to me and said that my child was disturbing everyone and it would be better if I took him for a walk. My son is 2.5 years old, he did not approach or accost anyone, he played with me and my mother. I am shocked that someone treated my child and me in this way. I did not think that laughter and fun of a 2.5-year-old child can disturb others. On the wall was information about no dogs allowed not children
Drs are brilliant here shame about how the one receptionist likes to speak to people with disrespect.
Rude receptionist . Horrendous attitude .
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