Map
Detailed Information
- Place Types Meal takeaway
- Address 12 New London Rd, Chelmsford CM2 0SW, UK
- Coordinate 51.7327884,0.4731466
- Website https://restaurants.subway.com/united-kingdom/en/chelmsford/12-
- Rating 3.9
- Compound Code PFMF+47 Chelmsford, UK
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 9:00 AM – 8:00 PM
Photos
Reviews
Very rude staff, unfriendly, always in a bad mood. Highly unpleasant experience.
This is by far THE worst Subway in Chelmsford. Sloppy servings, rude staff, undercooked food, vegetables which are not fit for human consuption, poor pest control management near food. We don't think 1 star is appropriate but you can't rate without putting at least one star. We do hope the dissmissive franchisee improves this branch, the restaurant has taken a real dive lately. Our rating will change once we re-review this branch again in the up and coming months.
Very poor customer service.
Very poor food hygiene - you can see process not being followed- touching food with no gloves, staff eating directly from the salad bar.
And the point that just really make me mad.
Overcharging
always trying to overcharge customers at the till, they have tried to do this to me a few times in this shop, and I see it with lots of customers in the queue, and they don’t like it when you call them out on there bulls**t when they have a line full of customers as then they all check when they pay.
Staff are honestly the best people on earth
Me and my comrade formally known as ‘chad’ enjoyed 2 6” subs today. We were both professionally served by ‘Casey’, he was fast, polite and very cooperative. He knew what he was doing and made a delicious sandwich. However when we approached the checkout ‘nick’ told me my vouchers were incorrect. This wasn’t a problem at first, but ‘nick’ rudely told me to ‘re-read’ the vouchers, profusely pointing at his eyes and sighing when I assured I hadn’t got it wrong. ‘Casey’ and his kind female colleague attempted to calm ‘nick’ (who at this point was sweating and shaking with rage) ‘Casey’ soon fixed the issue and assisted my comrade ‘chad’ with his drink. Great meal, poor service from the senior assistant but lovely help from ‘Casey’.
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