Fish On The Quay

We are now regulars here. The good is outstanding. The staff are all amazing... Soo freindly and welcoming. On two occasions the chef... Claire has catered to our non meat eating needs and come up with the most amazing food. We won't eat out anywhere else now We've just had our first Sunday roast.. Vegan.. And it was absolutely delicious

First time in this restaurant, having heard good reviews. Food was presented well with very good size portions ! Service & waiting time excellent. Pleased we took the time to try this one out & would go back. Presumably as we'd booked, they didn't ask for other contact details, I didn't see them asking others outside but as all orders were taken at the bar, possibly track n trace was complied with there.

What a shame. Attracted by a spontaneous visit and greeted by 'Babs' who discovered we were looking for a place to celebrate a special birthday, she suggested we book a table during the coming week and they would 'look after us'. We booked and got a table we wished for. The staff didn't seem to know we'd booked. Apparently 'Babs' was sat outside with friends - we asked that our presence was brought to her attention - that didn't happen. We enjoyed a G&T followed by two half lobster main meals with a bottle of wine. Staff were attentive, friendly and clearly badly trained in the niceties of service at the table; one meal was served on a cheap plate that was made stable only by support from several napkins. Following the meal we moved to an outside table that had not been cleaned let alone disinfected. The final decision to not go here again was the refusal of staff to acknowledge the governments edict that support in the form of a discount was to be given for anyone for everyone dining out on Monday to Wednesday (this was on the Tuesday) would be given a government granted support of up to £10 towards their final bill. Our bill was a nil-discounted £66.00. This for two half-lobster portions, two G&T and a bottle of wine. Where was 'Babs' who sold us such an invitation but failed to follow up and greet as she so convincingly suggested? Attending an outside table with friends. Result?: lobster half the size we have enjoyed most other places in the uk and at twice the price, and no promised greeting from the management even spending £66.50. You decide. Certainly not encouraged to recommend.

Lovely food and lovely to sit outside! Fresh food and lovely service. Just gets very busy and chaotic sometimes. But I definitely recommend!

Got seated to a table and was loads of flies around, table was sticky too. Waited 55 minutes for a cold seafood platter which never arrived only to be told our order had be forgotten. Wasn’t particularly busy so no excuse. Such a shame as food looked good but due to this experience we won’t be returning. Ended up at the Tiptree tearoom down heybridge basin which was exceptional, know where to go next time. In reply to the comment left, no we was seated to a table as was busy when we arrived, was the only one left. We was never offered a lobster roll either let alone take one, was only told we didn’t have to pay for the glass of coke and 2 beers we had which should be expected after waiting nearly an hour for food which never replied. I suggest your management tries again