Conwy Pantry By Love To Eat

lovely little cafe , we visited today and the staff were extremely friendly even though it was very busy with limited tables due to the covid outbreak . Track and trace in place and all tables sanitised throughly. The waitresses especially good with our little girl. Food was amazing and portions were really good . Thank you so much we would definitely come back next time we visit conway .

A very enjoyable coffee and toasted bacon sandwich. Excellent customer service and relaxing atmosphere. Xxx

After spotting this place whilst walking through town, we looked at the menu and with the door being open and people already sat, dining, we walked in to the entrance and waited at the waiting point as directed by the sign. A waitress then appeared from the back and rather coldly/borderline rudely told us that the they were closed and did not open until 10am, despite there being at least 4 separate couple on other tables. If it’s closed, then fair enough, but the way in which we were greeted was awful. It was 9.58am. Without a lack of other decent options and being extremely hungry, we decided to wait the two minutes and when eventually invited in, the same waitress delivered a set of Covid guidelines to be followed, once again, in a very cold, unwelcoming and borderline rude manner. We sat down, ordered a jumbo breakfast and was pleased that the food arrived quickly. Unfortunately, despite the food being well presented, the sausages were poor quality, deep-fried offerings and the eggs were hard. The rest was good. Whilst eating our breakfast, we noticed that as several other customers came in, the waitress treated them in a similar fashion. This woman did not smile once, except for when people were paying, and it was a weak and poorly contrived effort every time. I realise that many people may be reluctant and ultimately, unhappy about having to be at work and be at greater risk, in the current climate, however, many of us are in the same situation, and in a customer facing role, a good attitude is paramount. I can’t believe that she would have been the owner of the establishment. I can’t imagine anyone in that position, not caring about their customers that much. Whatever her role, she affected the entire experience and ensured that I am unlikely to ever visit this cafe again.

The food was really nice here and very enjoyable. The prices were very reasonable. The staff were friendly and helpful.

Helpful staff, amazing food and great prices. Was a repeat attraction of our visit.