Bombay Bistro Restaurant

Delivery driver completely inept for the job. Drove straight past my house, then called up moaning that I wasn't answering the door. I explained hes actually not at my house and is instead at a flat under a different address, yet he insisted he was right... Sherlock?! Whilst politely explaining where I am situated he angrily snapped that I make no sense and put the phone down on me (what's rocket science about being the first house you see at the entrance of the road he just entered, I do not know?) Finally he arrived, which then led to a lot of flapping his arms like a bird and whinging at me, as apparently "I'm hard to contact because my number isn't on the receipt", he seemed unable to grasp that I have no power over how the restaurant or just eat print out the receipts and so he continued to have a hissy fit and stormed away rudely as I was still talking to him. How, if he doesn't have my number did he call me? I fail to see why his issue, on his end is my fault? I remained polite and patient during all of our exchange so do not find myself deserving of such childish behaviour from a man old enough to be my father! We got our food... Which sadly was water logged and cold by which point, resulting in just eat refunding us.. We have never had a problem in the past with a single delivery driver over the 7 years we have been here, everyone always finds us easily... Also never had a problem with the restaurant itself, but after such a revolting attitude I can't say we will be ordering again so a shame really... Judging by other reviews on just eat I can see this is not a first for this man. If someone finds simple drop offs so mind boggling, perhaps being a delivery boy is too difficult a job for them...

Iv been a loyal customer for years ! But for some reason the attitude of the manager has gone to pot ! The food is pretty good, the best in Baldock imo. Ordered for delivery took quite a while but wasn’t bothered ! He rang door bell I said hold on while I got money together open door he’s gone ! Rang & he complained there was no lights or number and we would have to wait for someone else’s to bring it ! I now go to hitchin Dhaka Indian it’s the best for a about a 40 mile radius !

The driver who delivered the food actually told me that he did not care if I ordered from the restaurant again. He could not be bothered to come to my door but rang for me to come out while he waited In his car. The quality of the food was not better. There are many decent places that deserve service, this is the first and last time that I am ordering anything from Bombay Bistro.

Arrogant and rude manager, used to be a lovely little restaurant with great food. Unfortunately it's being ruined. Worst service in Baldock.

Absolutely dreadful service. Food was ordered and still not arrived 45 mins later than suggested. Called to check and once the imbecile who answered the phone had finished insulting my partner, he refused to acknowledge any fault of the restaurant and was more interested in asking ‘what I was chatting about’. This gentleman then aggressively demanded to know if I wanted the food thrown in the bin. I imagine it lives there now with his manners, politeness and before long this restaurant, if they keep this numpty on the phone.