Map
Detailed Information
- Place Types Doctor
- Address Yarnspinners Primary Care Centre, Yarnspinners Wharf, Carr Rd, Nelson BB9 7SR, UK
- Coordinate 53.8384319,-2.2193224
- Website http://www.whitefieldhealthcare.co.uk/
- Rating 2.6
- Compound Code RQQJ+97 Nelson, UK
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I’ve been a patient for ever here but I have to say the service now is appalling to say the least. Not working people friendly and definitely not single parent friendly. It has only gone 16.00 and the receptionist would not budge on letting me speak to a nurse or put me in the list for triage, call in the morning she says rudely. I explained I have work in the morning, she didn’t care. Then she says buy it over the counter, honey I have already looked before calling my gp and it’s very expensive and I don’t pay for my prescriptions. I would have gone and brought it saves me having to deal with a junked up arrogant Un compassionate arse aka this receptionist, her name is tasleem aashiq btw, there’s probably many others who have encountered her too. I will be changing my surgery as soon this covid thing is done with. I wouldn’t speak to anyone like this and don’t expect to be spoken to like this.
Worst place on planet treat you like animals and when ever you asked them to speak with anyone in management they seems to be on holiday and put down the phone on you. Go for appointments and you be there for hours.
Been a patient since 1980, never had a problem, obviously there can be hiccups at reception due to high number of patients registered at the surgery?
However, staff members, management and health professionals are in my opinion the best one can expect. I Ave always found them to be understanding, they show concern and sympathy with the patients and provide excellent service at all times.
Keep up the hard work.
Dr Schmitgen is thorough in her examinations and gives you all the time you need to explain your symptoms. Her knowledge and care for patients is second to none. Although waiting times are long sometimes, it’s the same everywhere and I would not change my GP at all.
Wait time is ridiculous. First in morning rang to book an appointment. They said you don't need although last time doctor said if you don't feel better then you need to book again after week. So when I rang in today put on hold for almost 20-25 minutes and then got replied you cant book appointment as you don't need one. How can you assess someone without examining them. Got told one of the nurses will ring back which one them did. So got booked for appointment been waiting ages not een seen yet. Ridiculous service and waiting time.
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