James & Rose Bespoke Upholstery

Thank you James and Rose for our new suite we absolutely love it. It is so comfortable and you can see that you pay alot of attention to detail. I watched your web site for a long time before picking our suite my only regret now is not doing it sooner. When we spoke to your staff on the phone they were very helpful as were the delivery guys. We would recommend your company to family and friends. A

absolutely brilliant company, excellent quality and couldnt find another sofa as nice

From start to finish I can't say enough praise to be honest, absolute pleasure to do business with. We visited the showroom and had a tour of the workshops. We ordered our custom made sofa on the day we visited and within 4 weeks we had delivery! Ahead of the agreed schedule, amazing service. The delivery team also deserve a praise, they took time and care installing the sofa making sure all detail was perfect. We'll done James and Rose, congratulations on your service, product & business savvy, a pleasure to order from.

On arrival you may wonder what you have gone to visit, dont be put off, it is worth the effort, wonderful quality design and products.

The quality is unreal. The style and all the details I was able to choose came together really beautifully. There were countless emails between me and someone at the company (Dave) full of questions from me and help in making decisions on the styles, dimensions, support I needed etc. He persevered through it all and was helpful and friendly the entire time. I can not fault the service or end product. I would recommend them in a heartbeat and I’ve already had a Family member think about replacing their sofas with James and Rose. I really needed the chair and sofa to be supportive due to health conditions and they are incredibly supportive. They have just the right firmness to support whilst still remaining comfortable. I also wanted a particular style and I found there to be quite a limited choice of styles at various high street stores. I found that in the main shops the only real options I was given were for the colour of the feet, and even this the options were limited to two. Neither were what I wanted. The space where the sofa was going to go was a 3 and a 1/2 size sofa space which again meant that shops I was looking at weren’t going to fit. Being able to be a part of the design process and have so many options within that process was amazing for me. I loved being able to have the sofa suit what I imagined in my head (although of course they surpassed that). In the future if I ever wanted/needed to reupholster my set or buy any other items I will go back to James and Rose without a doubt. They guarantee the frame and springs of their sofas for life, and stitching, buttoning and cushions for five years. And I can see why they can make such a promise.