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Surgery Express

Maerdy Industrial Estate, Craiglas House, Rhymney Terrace, Cardiff, Ferndale NP22 5PY, UK
+44 1246 267500
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Detailed Information
Openning hours
  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
J Graff (06/01/2020)
Forgot to refund me ignored my emails for weeks. Your response is not true, you allowed me to order a product then you said only pharmacies can order this, then didn't refund for ages, had to be promoted and took 2 months to even respond to my review. It wasn't "diverted" it was never available to me. nice try. Valid 1 star review.
Dee71 (03/16/2020)
TOTALLY UNPROFESSIONAL COMPANY. I ordered a product from them that they stated online that they had in stock, waited days for notification of postage and no contact whatsoever from them. I emailed them, only to be told that they DO NOT have the product in stock. I asked for a refund, was told it would be back on my card in 5 working days and here I am at the 5th day and STILL no refund. I paid a considerable £27 to these appalling sellers. AVOID THEM. They give misinformation about their stock availability, take your money and then fail to refund promptly.
Jakub Olechno (03/04/2020)
Very unprofessional company. I made online order with them, the item was green and in stock. 2 days after placing the order it still was not dispatched so I called them to ask what’s going on. I was told they went out of stock in the meantime....so it’s the customers fault they cannot manage inventory levels. In other words I would have waited for a month without the items if I did not call and ask what’s going on. No email or anything like that was sent. Very bad customer service, avoid and order from another company!
Jacob Star (05/17/2020)
Awful company. I've been chasing them for a refund for almost 50 days already. They have cancelled my order, then notified me 3 weeks after. They keep ignoring my emails all the time. AVOID!!!
Pamela Morren (03/08/2017)
Surgery Express is always an extremely pleasant and helpful company to deal with - over the years we have built up a great business relationship.
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