Mash and barrel

We visited here over October half term we had breakfast and dinner here throughout our stay. We was a family of 5 , 2 adults , 2 children of which 2 had dairy allergies . The staff were fantastic from start to finish. All covid procdures where followed and staff were attentive. We spoke with the chefs on duty each time before ordering and felt confident with the food the children ate. The food was lovely for dinner and breakfast. Its standard pub food no frills .

Visited Mash and Barrel first time yesterday and to say we disappoint is an under statement! We will not be returning!! We were seat nicely enough. First drinks order was slow to be taken. The restaurant seems to be young people with no experienced leadership on how the service should be run. Four waiters came to the table at different times displaying the lack of communication between because they didn't know orders had been given. The menu was very limit with half of it not available to order, reason given was the delivery van had gone awol and manager had only just sent an email regarding this!!! I ordered the steak which came without steak knife, over done not medium rare as per request, very dry and chard! Had to ask for more mushrooms that were from a tin, the chef could have cooked them with the steak in butter to make the better but they were very plain and tasteless! The peas looked dire and the chips were no better! £15 for a meal I didn’t eat. My son had mac and cheese was to inedible which is a surprise as he loves his mac and cheese! With so many people coming to the table none asked was everything ok nor did they clear the table of the drinks glasses, just brought more drinks over! when ordering desert, yes we were a big party however our order was mind blowing for the young man taking it as he made the mind blowing action to his colleague when he reached his till station. some of the deserts came out, treacle sponge ( massive surviving ) with no spoons. Whilst waiting for ice cream, that part of the order came out terrible wrong and when spoons finally arrived the dessert had gone cold. They had run out of the ice creams ordered so the kids went without desserts!! The staff kept coming to the table with other tables food asking was it ours! Service is very disorganised, one of our 11 yr olds could given better direction. We received a privilege discount and the 50% off off a bill of £185 which was a surprising amount and very high price for what we received! I asked to speak to the manager whilst one of us paid at the bar and no one came so when we left, the four serving staff were huddled together at the bar whispering!! The kids need someone who can be bothered to run the business accordingly so that the restaurant justifies the price because we won't be returning during our stay here and will say to anyone who asked about it not to bother! You had time over the closure due to covid to get improvements in place as many other business's have done but clearly you missed this opportunity which is a shame. Very over priced, bad quality of food and service.

Had a lovely family meal here recently whilst staying at the Haven holiday park. It was one of the first times we'd eaten out as a family since Covid-restrictions came in, but we felt very at ease as the staff were following all procedures well so def deemed covid-secure! Food was lovely, reasonably priced and we didn't have to wait long. The staff were all very friendly and helpful, would absolutely eat here again!

Just had a very nice meal, well organised and social distanced,we felt comfortable and nowadays that's what is important

Good value. Beefburgers had a great taste