Map
Detailed Information
- Place Types Doctor
- Address 148 Old Palace Rd, Norwich NR2 4JA, UK
- Coordinate 52.6375895,1.2787885
- Website https://www.beechcroftandoldpalacesurgery.nhs.uk/
- Rating 3.4
- Compound Code J7QH+2G Norwich, UK
Openning hours
- Monday 8:00 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 1:00 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Its been s struggle from the start and the start is the first point of contact, the reception team, Doctors I have seen have been good.. but feel totally violated by the reception team who enjoy misgendering me, on every visit and telling me I could not change my gender marker unless I had surgery, causing me unnecessary stress, when you already suffering from depression and not caring about my title.. Like its not important to someone suffering from GD. So its time to look for a new practice...there's no rainbow badges and smiles here...
🏳️🌈🏳️🌈🏳️🌈🏳️🌈NOT LGBTQ friendly.🏳️🌈 T anyway. 🏳️🌈🏳️🌈🏳️🌈
Doctor always fantastic, helpful and really feels like they care.
Unfortunately every time you call you’re waiting an age only to get through to what I can on my describe as the most miserable reception staff on earth. I work in a busy environment where the phone constantly goes so I can appreciate their frustration but they act as though you’ve called them on their personal number on their day off- huffing and generally making it clear they wish you hadn’t rang.
Unfortunately due to the ratio of unhelpful receptionists to one helpful doctor I will have to change practice... maybe I’ll get an appointment before I die elsewhere.
Been with this practice for about 9 months and they are generally helpful and polite. The most recent times I have been, the doctors haven’t been that helpful, one of them actually said ‘so what do you want me to do about it’ which was quite concerning.
Very helpful and polte when I called for information, with very helpful and informed staff.
I have been going there all my life and have never had issues with the staff. Very pleasant experience while having a check up, injection or blood test.
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