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St Brides Medical Centre

Tredegar House Dr, Duffryn, Newport NP10 8UX, UK
+44 1633 815161
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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:30 PM
  • Tuesday 8:00 AM – 6:30 PM
  • Wednesday 8:00 AM – 6:30 PM
  • Thursday 8:00 AM – 6:30 PM
  • Friday 8:00 AM – 6:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Christ Tompson (09/03/2020)
Receptionists are utter rude, I rang 8 o'clock this morning with suspected bronchitis I also suffer with asthma tight chest finding it hard to breathe on top of being pregnant and coughing my guts up every 5 minutes and in agony from coughing so much I've rang the gp 3 times asking when I will be contacted by a doctor to be told I have up to 6:30 to be spoken to by a doctor baring in mind it's now 3 oclock and I have kids I have to attend to now there finished school. Receptionist was very unprofessional and arrogant. Not helpful at all, it's the worste gp surgery lately. Please do upgrade your staff at the desk for someone with manners and someone who doesn't think there doctors personally..
Sarah Jones (02/03/2020)
Fantastic service. Reception staff were polite and helpful. We received a phone call back from Dr. Collins within 30mins and were seen 10mins after that. As new parents the support and advice provided was great. Thank you.
Bob P (10/06/2019)
The staff struggle to provide a comprehensive service to the huge amount of people in the catchment area. The car park is near and easy to access. The medical staff have a very strict regime for consultations and meticulous appointment time keeping. The main point of contact are the practice nurses. Appointment calls are not customer focused and a delay of more than ten minutes jeporddies the appointment. The issuing of medication is very strictly controlled. The databases are seldom updated with the latest version of results and the effasiss is on the patient to remember all the treatments verbatim.
Daniya Sebastian (11/29/2019)
This is the first time Iam writing a bad review . When ever call for an appointment with gp the reception take ages to answer the phone calls and once the attended the call the receptionist act as a doctor giving advise how to sort the issue. Never get a chance to see the doctor Very unprofessional and no empathy worse reception service I have ever met .
Jen Bradshaw (07/02/2020)
Worst go practice I have ever come across in my entire life. Rude, unhelpful and conceited reception staff, never get to actually see a doctor. Needs to be shut down. UPDATE: THEY STOPPED MY LIFELONG MEDICATION WITHOUT CONTACTING ME In response to the practices' comment; I did speak to the practice manager and made a complaint to the health board about them. The fact they took 8 months to respond to a google review speaks volumes.
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