Map
Detailed Information
- Place Types Doctor
- Address East Oxford Health Centre, Manzil Way, Cowley, Oxford OX4 1XD, UK
- Coordinate 51.7472536,-1.2324873
- Website http://www.cowleyroadmedicalpractice.org.uk/
- Rating 3
- Compound Code PQW9+W2 Oxford, UK
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Was helped by a lovely lady called jenny on reception regarding medical records on 18/09/20 she was very busy but printed off all relevant paperwork and went above and beyond for me.
Poor service, a really struggle to get repeat medication and rude reception staff
I am very frustrated for their service. Just for sign and stamp they took 6/7 days to do that which they can do it within 5 minutes, I felt so bad and so helpless .
On the rare occasion I’ve been allowed to see a doctor some years ago I have been treated professionally and have no complaints. The problem for me is the receptionists ( or maybe it’s the same one) who seem to put up every barrier possible for me to see a doctor. Last time she felt she could override the request for an emergency referral from another medical professional saying she didn’t take any notice of them. It left me feeling very scared and was hugely stressful having to wait nearly a month for an appointment that had been described as urgent.I would have accepted that judgment from a doctor but not an unqualified receptionist. I have found them to be abrasive and lacking any empathy so now at 70 I feel I have no access to first call medical treatment and will not call them if I have a problem because I feel sure it will be an unpleasant experience. Fortunately I’m in good health at present but obviously I need to find an alternative.
I always do repeat prescription for my husband by email as I was told to. But on all occasions I have found the staff at the reception saying things like he cannot get his meds even though the doctor approved them. They are not medically trained and should refrain from doing such things. It not only hurts the reputation of the surgery but the patient suffer due to having no medication. I am so upset with this surgery at present, it's like begging for care that's rightfully yours.
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