Map
Detailed Information
- Place Types Furniture store
- Address The Westgate, 101 Queen St, Oxford OX1 1PB, UK
- Coordinate 51.749318,-1.2624714
- Website https://www.johnlewis.com/our-services/opticians/?source=ATLCam
- Rating 3.6
- Compound Code PPXQ+P2 Oxford, UK
Photos
Reviews
Shina was very good, polite and helpful. She found my exact glasses for me before I did. This was so much better then my previous visit to Specsavers and they got the prescription right this time.
I had probably the best customer service I have ever had in this Opticians. I was having issues adjusting to my new glasses but the ladies who looked after me were incredibly professional, patient and understanding even though I was being very particular about what I wanted. I believe my opticians name was Nikki and she was an utter delight. I Highly recommend them. Many Thanks.
Spent over £500 on two frames, getting adjustments was like pulling teeth with some very amateur errors made in the process. Frames are still not a good fit but I'm lumbered with them as the staff in the Oxford store give mixed messages on what they can and can't adjust. For a fraction of the price I've replaced them online, so my advice would be to skip the hassle I went through and do that!
Awful customer service! Avoid at all costs..!
very professional, polite and helpful
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