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Dunelm

Meadowside Retail Park, Botley Rd, Oxford OX2 0FE, UK
+44 1865 595267
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 10:30 AM – 4:30 PM
Photos
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Reviews
Naheem Ahmed (01/10/2021)
Other half loves coming here. Good stuff and quality. 5 stars all day long.
Sarah Elmira Royster (09/17/2020)
If I could rate it 0 stars, I could. This is the first time I am leaving a review, just because of how unbelievable the experience was. Went there to pick up home essentials for my new home, and when I went to the till, they told me they had no bags to put my stuff in, and I had to use the trolley to move them to my car. I didn’t have a car, since I just arrived in Oxford. They weren’t apologetic at all, and they didn’t seem to understand what was the problem. I also wanted to buy some water glasses and a desk lamp, but they weren’t boxed up or with any protective cover at all. I assume I was expected to just put in my trolley the water glasses and hope they don’t break? Unbelievable shop, unbelievable laisser-fair attitude. I was treated like I wanted to steal their products, not buy them with my hard earned money. As I’m not from the UK and have never experienced anything like this in my home country and various other European counties I have resided, I am left with a very sour taste in my mouth about UK’s costumer service. Avoid like the plague.
Ruby Driskell (12/16/2020)
Awful staff. Went it to collect 5 mugs I’d ordered which were just dumped on the till, the lady serving me just pointed and said there you go. I said can I have a bag or something to put them in? Kinda hard to carry 5 mugs and a purse! She said yep got a massive plastic bag with no handles and threw it at me. Then just walked away from the till. Absolutely no help. Train your staff on their customer service!
MARIAH Hada (12/11/2020)
Bad experience, not so welcoming staff. Poor service. Won't be going to the Botley store in Oxford again. Looking at previous reviews, I'm not the only one to have a bad experience at this store. Hope this is not a trend. Staff definitely need training. It's a shame I could not review the products, as the visit to this store left me shocked at how rude staff are.
Antoine Flett (08/28/2020)
Good place for home furnishings easy access good parking and friendly and helpfull staff
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