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Bensons for Beds

Unit 1 Botley Road Retail Pk, Botley Rd, Oxford OX2 0HA, UK
+44 1865 202795
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Bensons for Beds
Bensons for Beds
Bensons for Beds
Reviews
Lind Robert (07/30/2020)
Sadly there is no 0 star. I bought a very expensive mattress in January. Within three months the mattress sagged noticeably in the middle to the point where it is impossible to sleep on. I was told to email photographs to the online service centre. Firstly, they take weeks to reply. Then they merely say that they see no fault and only offer to send out an independent assessor. They even had the cheek to tell me that sagging is something that happens with the more expensive mattresses. I have now looked at other reviews online, which I should have done before buying of course, and see that this is a very common problem, as is their response. Bensons are clearly a scam. Stay well away from them please.
James Fryett (10/08/2020)
I will say the staff member we dealt with in store was very good, and then it goes down hill from then. We ordered our bed in July and then have to wait till October for it to be delivered which was told more than likely be brought forward, which was by 2 days but to be delivered separate from bedside tables. Booked the day off work to get a message 5 days before saying it has been delayed due to suplier issue even though we was told it was in the warehouse months ago but only doing 5 deliveries a day! Its a joke.
Cristian Roman (05/04/2020)
I had doubts after reading the reviews online but the staff was friendly, both in store and for the delivery. Delivery took a couple of weeks but they were straightforward from the start regarding the timelines. Product quality is also good. Very happy overall. (4 stars only because delivery was at 6:50 AM)
Jon Roome (10/15/2020)
Bought and paid for a bed 5 weeks ago, now saying it won't arrive until December, don't touch these jokers, they will take your money and run. I think they only have a couple of beds in reality.
Patrick Vilela (12/28/2020)
Great selection and great service
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