Map
Detailed Information
- Place Types Furniture store
- Address Cardiff Gate Retail Park, 5 Dering Rd, Pontprennau, Cardiff CF23 8NL, UK
- Coordinate 51.5368124,-3.1304553
- Website https://www.bensonsforbeds.co.uk/store-finder/?location=Ax86E3D
- Rating 3.3
- Compound Code GVP9+PR Cardiff, UK
Photos
Reviews
Firstly our furniture was delayed by a month. Then we waited over 2 weeks for a response about a broken handle. When trying to call the call got transferred to a mobile which wasn't answered after being on hold for over 30 min. Then we were finally offered a £30 voucher as a good will gesture which we haven't received yet.
Great choice of beds, but customer skills were terrible. All the great vibes when buying, but aftercare service zero. They promised the earth and delivered nothing. Never again.
Excellent accurate customer service. No hiccups at all and all recieved as discussed
Rude, ignorant and gave me all the wrong information. And then dismissed the whole issue. Disgusting. I won't ever use them again and I advise others to check all their policies carefully as what they sell and what you get are 2 different things.
Good advise and was patient with my Choices.
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