East Quay Medical Centre

Not happy at all this has been my doctors for 31 years and just been told that I have been put with a new GP even though my old one knows more about my illness and disability also they never sent a letter explaining this to me now I have to explain everything to this new one. I am very Unimpressed

Clean efficient medical centre.

Staff are lovely and treat everyone with respect regardless of age and illness

My wife already had 3 different midwifes, every appointment we get another one. No info provided, last time midwife just give us back urine sample to bring it back home and use a same container for next time

DISGRACEFULLY DEALT WITH. I had a total hip replacement 4 weeks ago, the operation went well and I am in recovery. my surgical wound has been weeping in a small area, and I was concerned that there may be an infection?. I was not sure if I could be treated the same day and did not make an appointment. Upon arrival i waited in a queue to speak to the receptionist ,when it was my turn I explained I had not made an appointment, and attempted to give details of my condition. within seconds I was told that the receptionist had other people to speak to and that was that!!..I left the surgery very angry. I then was taken to bridgwater hospital who dealt with my condition, when I told the staff there what had happened they found it hard to believe how I had been treated. To summarise when I attended the surgery I was not sure if I could be treated the same day?,but for maybe one minute???, as I am a British citizen it would be nice to have made an appointment?,so I could return shortly after,[maybe the next day to see the practice nurse] that I would of found acceptable. Unfortunately I was not given the opportunity, sorry you have to treat the public with a bit of respect?. I do realise there is a lot of pressure on staff, but please just think before you speak to someone without knowing the condition they are in. I would appreciate a reply and shall be contacting the manager . regards Bryan