Map
Detailed Information
- Place Types Doctor
- Address The Forum, Abbey Manor Park, Yeovil BA21 3TL, UK
- Coordinate 50.9495145,-2.6646861
- Website https://diamondhealthgroup.nhs.uk/
- Rating 2
- Compound Code W8XP+R4 Yeovil, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Only giving one star because i can't give no stars . Filled in a complaint form on October 1st should reply in 28 working days it is now August 5th the Practice Manager Sian Edwards must only work 1 day a month. Had to go to hospital on June 6th they have written to the Surgery recommending i get a referral but they have taken no action
I can't recommend it. Mr Richard is hopeless actually does he have any permission to give any advice to anyone. It is hard to get to appointment to any good specialists and get tritmests for sickness. Hopeless
Some of the doctors are great. However actually getting an appointment to see one is almost impossible. Improved access???? Yeah right!
I am shocked and disgusted about receptionists and duty doctors complete disregarding and dismissive attitude.
I give up
If your lucky enough to get an appointment in the same month, then you are doing well. Then there`s the possibility that they will give you an appointment at Hendford, only to arrive & find out that they are none the wiser as to why you are there, then have to wait another month for a test. Beyond a joke.
I wrote a formal complaint (as a last resort). Before doing this and for over a month afterwards I have been trying to speak to the surgery manager. I have phoned around 10 times possibly more, during the past 4 weeks. Each time the surgery manager isn't available to talk to me and I've been assured that the message will be passed on and she will return my call by the end of the day. I am yet to receive a call. I have also sent a couple of emails that have been ignored.
Diamond Health Group, please don't respond with the 'contact the surgery manager' standard reply to negative reviews. I have been relentlessly trying for well over a month, it's impossible! Apart from being unprofessional, it is downright rude.
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