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Bensons for Beds

Unit 3 Priory Fields, Priory Ave, Taunton TA1 1QS, UK
+44 1823 423831
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Bensons for Beds
Bensons for Beds
Reviews
Hazel Luckwill (12/09/2020)
I raised an issue regarding the fact that our Mattress Protector was not delivered with our mattress as it was out of stock. We had paid for protection cover for the mattress which included the free mattress protector. Customer services told us there was nothing they could do about this and we had to return to the shop. I still feel that the mattress protector is an essential part of the protection cover - protecting the mattress and we have been without one for over a month now and have had to resort to buying one from elsewhere (online). Due to the current Covid-19 restrictions we are trying to keep our visits to shops etc to the minimum and therefore I do not really want to return to the shop where we bought the mattress to discuss this. I would expect customer services to be able to deal with this. I had asked for a alternative. mattress protector to be sent but this was apparently not something customer services could deal with. We will think very carefully about using Bensons for Beds again and will look elsewhere when we need new beds in the future. We will also advise friends to do the same.
Peter Fairclough (12/07/2020)
Love the bed/mattress, really good help from low pressure sales guy in Taunton, sounded like was from the NE maybe Sunderland? Really good installation from Ivan and a guy with a pony tail, really nice guys, top job boys! The bed is excellent and is exactly what we ordered, well done everyone involved, me and wifey are sleeping like never before! Thanks all. Love 💘
Dave Brayshay (10/13/2020)
8 weeks the earliest delivery..got one online delivered within 3 days..what?!?!
Paul Evans (12/10/2020)
Delivered on time and drivers were very helpful
Mel Morgan (12/29/2020)
Very unhappy customer messed me around with delivery for a replacement mattress as ours was faulty. Still waiting for manager to phone me, over a week now!
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