Map
Detailed Information
- Place Types Furniture store
- Address 2-4 Moseley St, Wolverhampton WV10 6HL, UK
- Coordinate 52.5977514,-2.128743
- Website https://www.unitedcarpetsandbeds.com/store-locator/#!/l/wolverh
- Rating 3.7
- Compound Code HVXC+4G Wolverhampton, UK
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Went in to look for carpets for several rooms but sorry to say disappointed from the start.
The place was filthy and looked like it hadn't bee cleaned or vacuumed in months. Not only that but the carpet barrow was on end at the end of a rack making it difficult to get round and the cutting bar on the floor in the middle of the Isle. That was an accident waiting to happen. The only saving grace was the young salesman who was polite.
Poor effort.
I would give -1 stars if they had the option! Appalling service.
Paid £1690 in total for a carpet.
We had 2 visits on site where carpet was going to be fitted by United carpets to dicuss prep work.
It was agreed that the fitter Craig was supposed to chalk out the area that we agreed to pull up. He never turned up to chalk the area. So therefore, we were unable to prep anything as we didnt know how much carpet needed to come up.
This prep area was supposed to be done prior to the carpet being fitted.
I was told a week before carpet would arrive on the Tuesday to be fitted that same week before the weekend. When carpet was delivered to the shop on Tuesday, they called me and told me that there was no fitter available till week later. I told them to refund my money if they couldn't fit and surprise surprise they found a fitter that could fit on the following day.
Fitter turns up, looks at the job and said I cannot do this alone. I told him that I did tell United carpets to tell you how big of a job. He said they didn't say it was this big.
We did all the prep work whilst he stayed out of the way. Job took 6 hours in total that's because there was 5 of us to help.
Stay well away from this company. I've had many carpets and flooring done and never have I experienced this kind of customer service. Very very disappointed to say the least!
This outlet is probably not situated in the best location , a little hard to find and a little bit hard to get to but once there you recieve a warm welcome and the pleasant & polite staff will endeavour to help you in any way they can.
I have ordered flooring from them and am awaiting fitting. If that part of the service is as good as the showroom then I will increase my star rating immediately.
No problem with the shop or the lads that sorted our order.No problem with the carpet and vinyl we had it's nice.The problem I have is with the carpet fitter that did the job.Proper bodge job on the last step at the top of the stairs.Evey single door bar he scratched up while fitting them.I could forgive one or two but every single one is a joke.Carpet comes up when I hoover the corners which shouldn't happen.There is also a line in the carpet that is still visible after 3 months so god knows what happened there.
Staff were immensely helpful in getting me an estimate for my new build house
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