Map
Detailed Information
- Place Types Furniture store
- Address Staples Close, Redhill Business Park, Stafford ST16 1WQ, UK
- Coordinate 52.8378638,-2.1381265
- Website Unknown
- Rating 2.3
- Compound Code RVQ6+4P Stafford, UK
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Will never order from here again 3 weeks later hadn’t received my order was told it was out of stock and 5 weeks later still not received refund. Absolutely poor customer service had such a bad experience this is a fraudulent company AVOID ordering from here
ordered a clock, waited 2 weeks and it didn't arrive. spoke to company and they stated they were having trouble getting it from supplier. not a problem but it didn't arrive by the date I needed it.
called company to cancel order to which they did and was told 3-5 working days for a refund . now on day 7 and still no refund, cant get hold of them as phone lines are switched to voicemail, but you cant leave a voicemail as it's full and I've sent 3 emails and had no response at all.
be careful
It is with regret that I had to wait longer than 8 weeks for my delivery, originally told it would be around 4 weeks and it was consistently delayed, I was only informed of the delays when I prompted, etc. The only reason I didn't cancel the order is because I wanted the items so much having seen them in Dubai only.
Following my request at delivery on a day convenient to me (once I was told they had my items in stock) they were unwilling to make an exemption and push my delivery through as a priority so after a long 8 weeks I could actually receive the items on a day convenient to me, when I happened to be off work - instead I have sent now 4 emails, with no response suggesting they try and rectify my customer experience.
Would not use again.
I paid nearly £1000.00 to Homelia for tables and lamps .
I received nothing after two months .
I eventually cancelled the order and could not get anyone to answer the phone or respond to several emails re my refund .
I still have not received one penny refund .three months later .
I eventually spoke to Visa who have refunded my card but still not a word from Homelia !!!!!!
Disgraceful situation.
I cannot understand how a company like this can be allowed to operate .
You have been warned .
I am really sorry I did not read the reviews before hand .
I went to Wayfair.co.Uk instead ,amazing service .
Same tables delivered in two days and were cheaper.
I saved £150.00 on the tables alone
Purchased a mirror from Homelia for 280 pounds, after a week of waiting and no sign of the delivery I emailed them to see where it was and they said its not in stock and if I can wait a few weeks. I didn't mind waiting as I was in the middle of having the house decorated but after almost 5 WEEKS I decided to cancel which Homelia agreed. However after sending over 10 emails to them to see where my money was they were fobbing me off and now they ignore more messages. Its been 70 DAYS in total and no sign of the money. I've had to go to the bank and FILE A DISPUTE from my credit card company to get my money back! DISGRACEFUL!! Please don't waste your money with this company!
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