Felixstowe Road Medical Practice

Had a query over the phone, doctor called me back and ran diagnosis over the phone. I was able to upload pictures of the issue from which the doctor sent prescription to mu local pharmacy. In the current Covid situation this type of diagnosis worked really well.

Couldn't wish for a better service been at the surgery for years in my opinion they are the best Just wanted to say a big thank you to Doctor Bilyana fidosheva and Doctor Neil Renshaw.

All the doctors are lovely especially Dr Meenan, she has been amazing but so difficult to see her. I work in care and continuity is so important but not here. I have always praised this surgery but since covid-19 I hate going there! I understand the rules in place but my god if I have to hear that 10 minute message regarding Corona one more time I think I will scream!!! Whenever I go there now I feel like i am wasting there time. One nurse I saw recently was rude and most of the receptionists seem to have picked up a really bad attitude since the pandemic! My daughter's blood tests have been lost after two weeks of being told they were sent to Colchester hospital! Last time I sat in that waiting room with a mask on in the corner I couldn't help but cry as I felt so alone not physically but mentally as you are treated like you are wasting there time as if you are selfish for wanting to see a doctor. I think it's more the receptionists that make you feel bad as the doctors are lovely. Such a shame as I worry that if something is seriously wrong people attending this surgery will be palmed off as all they are worried about is if you have Corona virus and to stay away!!! My husband was shocked when he rang them for my daughter and going in there of how it's all about covid and nothing else seems to matter. He said his doctors have obviously put measures in place due to the virus (he attends a different surgery) but not to the extent this surgery has. Will try my hardest to put off going there for a while!!!

Personally I can't understand why this surgery has bad reviews, the doctors are amazing and make you feel very safe and very comfortable! Very good at what they do and always willing to help you as much as they can ! Thank you 😊 Ps the reseptionists are great as well!

In the last few months have needed help several times for myself and my parents. I have noticed a big improvement recently, with several wonderful new doctors and good help from reception. They are putting themselves out to help and deserve a lot of praise. A big thank you.